Free standard shipping on orders over $49!

Shipping Policy

MLShipment Processing Time
All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.                                                                                                                                                                                                           
Customs, Duties and Taxes
You, the customer, are fully responsible for any customs and taxes applicable to your order. All fees imposed during the checkout process or thereafter (due to missing payments, impartial payments, tariffs, taxes, etc.), are the responsibility of the customer.
If you received your order damaged, please review our return policy so that we may begin the claim process. Save all packaging materials and damaged goods before filing a claim.                          
International Shipping Policy
We DO NOT ship outside of the United States. We ship to 49 of the continental states of America, which includes the District of Columbia. We DO NOT ship to Hawaii, Alaska, or the 14 U.S. territories. The 14 U.S. territories include the following:

1. Puerto Rico
2. Guam
3. US Virgin Islands
4. Northern Mariana Islands
5. American Samoa
6. Midway Atoll
7. Palmyra Atoll
8. Baker Island
9. Howland Island
10. Jarvis Island
11. Johnson Atoll
12. Kingman Reef 
13. Wake Island.
14. Navassa Island.

Thank you,

Team Pet Totality